In conjunction with the University of Florida Tourism Crisis Management Institute, Integrated Insight, Inc is pleased to offer this online certificate course. The class consists of eight modules completed over 4 weeks. Students can complete each module lecture (1 hour) and assignments at their leisure within the week the module is scheduled. Teacher/Student contact in discussion groups will happen two times a week by discussion boards, chat rooms and messaging.
Topics for the online certification class include:
Week 1
Module 1 - The Fundamentals of Tourism Crisis - define crisis and describe the types of crises
Module 2 - Fundamentals of Emergency Management – define emergency management and discuss key elements
Week 2
Module 3 - Fundamentals of Tourism Crisis Management – define crisis management and describe the factors that influence its applicability to the tourism industry
Module 4 - Reduction of Risk – describe the steps your organization can take to prevent or mitigate the impacts of a crisis event
Week 3
Module 5 - Crisis Management Readiness – discuss the key factors to consider in selecting the crisis management team and steps to preparing the crisis management plan
Module 6 – Crisis Management Response – share the steps to an effective crisis response
Week 4
Module 7 – Crisis Management Recovery – discuss business continuity and share key crisis recovery tasks
Module 8 – Final Assessment
The certificate series is designed for senior leadership within tourism organizations, including current and aspiring GMs and executive team members, and mid-to-senior-level management.
The online certification course for Tourism Crisis Management is $995 per person.
Dates for Tourism Crisis Management to be announced.